Why is my Blackboard course roster not loaded in Waypoint?
If you cannot view your Blackboard course roster or student names are missing in Waypoint, then the roster was not synched properly.
Resolution: There are two steps you can take to ensure your Blackboard roster is synched with Waypoint. The first option is to access Waypoint through your Blackboard course. To do so, you must click on the Grade In Waypoint link which is found under Course Tools in your course's Control Panel. This will direct you to Waypoint and automatically synch your Blackboard roster. Please note that this will synch the roster for only the course in which you accessed Waypoint from. You will have to click on the Grade In Waypoint link in each of your courses to synch all of your rosters.
The second option is to create a Waypoint Assignment in Blackboard. During this process, one step requires that you associate the Assignment with a rubric in Waypoint. This happens when you click on the Manage Rubrics button in Blackboard. Blackboard will then connect to Waypoint in order to receive the rubric list, while simultaneously synching the course roster.